Battlefield 1 open beta code generation system malfunctions, EA Games advises players to "wait until tomorrow"
Tuesday 30 August 2016 - 14:57 BST
EA Games is advising those who have not yet received Battlefield 1 open beta codes through the Battlefield Insider program to wait until tomorrow to play the open beta of the game.
Even though EA Dice has started sending open beta codes to players who have subscribed to the Battlefield Insider program, there are still thousands of players unable to access the game.
As a result thousands of players are turning to EA Games' Origin online support in hopes of getting a working open beta key. The Origin support page is displaying waiting times of up to 3 hours to get a support ticket processed.
In conversation with ZeroLives two EA Games support employees have independently confirmed that the game developer is advising those who have not received a working open beta code to "wait until tomorrow to play the game".
According to both support employees the system that is used to generate new Battlefield 1 keys is malfunctioning, making it impossible for them to issue new keys. The issue is currently being worked on by EA Dice and affects all three platforms PC, Xbox One and PlayStation 4.
Players who are still waiting on a Battlefield 1 key have to either wait for the e-mail to pop up or wait until the Battlefield open beta officially launches tomorrow.
Battlefield Insider subscribers had one extra day to play the open beta of the game. Those who subscribed to Battlefield 1 Insider but did not receive a working code will be unable to make use of that extra day.
Update: At 20:30 BST we were able to confirm through our sources that EA Games has once again started issuing Battlefield 1 open beta keys via their Origin online support page. At the time of writing the current ticket waiting time is roughly 80 minutes.